It has always been a big grey area in the hair and beauty industry but together we can be the change our industry needs by educating our clients on the importance of holding an appointment with your team.
This first interview is with Kimberley Levine Salon Owner of the GREAT hairdressing Group, Kimberley shares her passion and many years experience with us on the constant battle with clients cancelling last minute.
We all understand that for some, illness’s and emergencies and life ‘happenings’ do crop up without notice. This is about filtering out those clients that book appointments time and time again without giving a second thought to cancelling.
iQ TV will allow you to see the opinions and experiences of other salon owners, including the work Salon iQ is continuously doing behind the scenes to help this.
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